Opportunity and position information: $$5,000 SIGNING BONUS $$ (based on experience)
COURTESY FORD LINCOLN is seeking a professional Service Advisor with dealership experience. This individual must present a friendly, professional greeting to customers and delivers excellent customer service. This position requires a high-level customer and employee interaction, so the ideal candidate should possess the ability to provide a strong level of customer service and ability to multi-task.
Courtesy Ford offers the opportunity for the highest level income, benefits, and an enjoyable work environment.
Responsibilities:
- Verify warranty and service contract coverage, writing repair orders, estimates, maintaining customer records, etc.
- Communicate maintenance needs and additional repairs to customers based on vehicle inspection and diagnosis.
- Answer phone calls, emails, text messages and Drive In’s to address any customer concern with the highest level of response and attention.
- Return missed phone calls, emails, text messages in a timely manner.
- Accurately record issues and data into the Dealer Management System. (Attention to detail critical).
- Communicate estimated completion time, regular updates and follow through on each customer vehicle.
- Follow up with customers on services provided; ensure they are satisfied with the work performed.
Requirements:
- Knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles.
- Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment.
- Understanding of basic automotive techniques related to repair and servicing of automobiles.
- Ability to follow oral and written instructions with attention to detail.
- Willingness to learn new and innovative automotive technologies.
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work including the public.
- Perform detailed daily record keeping and reporting.
- Effectively handle multiple priorities, organize workload, and meet deadlines.
- Work in a team-based environment and achieve common goal.
- Dealer Management System(s), Outlook, and MS Office.
- Retail automotive service experience, preferred.
- High School diploma or equivalent.
Benefits
- Insurance, Vision, Dental, 401k, Paid Holidays & PTO
- Professional working environment
- Opportunities to learn and develop in the automotive industry
All applicants considered for this position will be required to have a background check, valid driver’s license (acceptable to company's insurance policy) and pass a pre-employment drug screen.
Opportunity and position information: $$5,000 SIGNING BONUS $$ (based on experience)
COURTESY FORD LINCOLN is seeking a professional Service Advisor with dealership experience. This individual must present a friendly, professional greeting to customers and delivers excellent customer service. This position requires a high-level customer and employee interaction, so the ideal candidate should possess the ability to provide a strong level of customer service and ability to multi-task.
Courtesy Ford offers the opportunity for the highest level income, benefits, and an enjoyable work environment.
Responsibilities:
- Verify warranty and service contract coverage, writing repair orders, estimates, maintaining customer records, etc.
- Communicate maintenance needs and additional repairs to customers based on vehicle inspection and diagnosis.
- Answer phone calls, emails, text messages and Drive In’s to address any customer concern with the highest level of response and attention.
- Return missed phone calls, emails, text messages in a timely manner.
- Accurately record issues and data into the Dealer Management System. (Attention to detail critical).
- Communicate estimated completion time, regular updates and follow through on each customer vehicle.
- Follow up with customers on services provided; ensure they are satisfied with the work performed.
Requirements:
- Knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles.
- Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment.
- Understanding of basic automotive techniques related to repair and servicing of automobiles.
- Ability to follow oral and written instructions with attention to detail.
- Willingness to learn new and innovative automotive technologies.
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work including the public.
- Perform detailed daily record keeping and reporting.
- Effectively handle multiple priorities, organize workload, and meet deadlines.
- Work in a team-based environment and achieve common goal.
- Dealer Management System(s), Outlook, and MS Office.
- Retail automotive service experience, preferred.
- High School diploma or equivalent.
Benefits
- Insurance, Vision, Dental, 401k, Paid Holidays & PTO
- Professional working environment
- Opportunities to learn and develop in the automotive industry
All applicants considered for this position will be required to have a background check, valid driver’s license (acceptable to company's insurance policy) and pass a pre-employment drug screen.
Opportunity and position information: $$5,000 SIGNING BONUS $$ (based on experience)
COURTESY FORD LINCOLN is seeking a professional Service Advisor with dealership experience. This individual must present a friendly, professional greeting to customers and delivers excellent customer service. This position requires a high-level customer and employee interaction, so the ideal candidate should possess the ability to provide a strong level of customer service and ability to multi-task.
Courtesy Ford offers the opportunity for the highest level income, benefits, and an enjoyable work environment.
Responsibilities:
- Verify warranty and service contract coverage, writing repair orders, estimates, maintaining customer records, etc.
- Communicate maintenance needs and additional repairs to customers based on vehicle inspection and diagnosis.
- Answer phone calls, emails, text messages and Drive In’s to address any customer concern with the highest level of response and attention.
- Return missed phone calls, emails, text messages in a timely manner.
- Accurately record issues and data into the Dealer Management System. (Attention to detail critical).
- Communicate estimated completion time, regular updates and follow through on each customer vehicle.
- Follow up with customers on services provided; ensure they are satisfied with the work performed.
Requirements:
- Knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles.
- Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment.
- Understanding of basic automotive techniques related to repair and servicing of automobiles.
- Ability to follow oral and written instructions with attention to detail.
- Willingness to learn new and innovative automotive technologies.
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work including the public.
- Perform detailed daily record keeping and reporting.
- Effectively handle multiple priorities, organize workload, and meet deadlines.
- Work in a team-based environment and achieve common goal.
- Dealer Management System(s), Outlook, and MS Office.
- Retail automotive service experience, preferred.
- High School diploma or equivalent.
Benefits
- Insurance, Vision, Dental, 401k, Paid Holidays & PTO
- Professional working environment
- Opportunities to learn and develop in the automotive industry
All applicants considered for this position will be required to have a background check, valid driver’s license (acceptable to company's insurance policy) and pass a pre-employment drug screen.
Opportunity and position information: $$5,000 SIGNING BONUS $$ (based on experience)
COURTESY FORD LINCOLN is seeking a professional Service Advisor with dealership experience. This individual must present a friendly, professional greeting to customers and delivers excellent customer service. This position requires a high-level customer and employee interaction, so the ideal candidate should possess the ability to provide a strong level of customer service and ability to multi-task.
Courtesy Ford offers the opportunity for the highest level income, benefits, and an enjoyable work environment.
Responsibilities:
- Verify warranty and service contract coverage, writing repair orders, estimates, maintaining customer records, etc.
- Communicate maintenance needs and additional repairs to customers based on vehicle inspection and diagnosis.
- Answer phone calls, emails, text messages and Drive In’s to address any customer concern with the highest level of response and attention.
- Return missed phone calls, emails, text messages in a timely manner.
- Accurately record issues and data into the Dealer Management System. (Attention to detail critical).
- Communicate estimated completion time, regular updates and follow through on each customer vehicle.
- Follow up with customers on services provided; ensure they are satisfied with the work performed.
Requirements:
- Knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles.
- Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment.
- Understanding of basic automotive techniques related to repair and servicing of automobiles.
- Ability to follow oral and written instructions with attention to detail.
- Willingness to learn new and innovative automotive technologies.
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work including the public.
- Perform detailed daily record keeping and reporting.
- Effectively handle multiple priorities, organize workload, and meet deadlines.
- Work in a team-based environment and achieve common goal.
- Dealer Management System(s), Outlook, and MS Office.
- Retail automotive service experience, preferred.
- High School diploma or equivalent.
Benefits
- Insurance, Vision, Dental, 401k, Paid Holidays & PTO
- Professional working environment
- Opportunities to learn and develop in the automotive industry
All applicants considered for this position will be required to have a background check, valid driver’s license (acceptable to company's insurance policy) and pass a pre-employment drug screen.
Opportunity and position information: $$5,000 SIGNING BONUS $$ (based on experience)
COURTESY FORD LINCOLN is seeking a professional Service Advisor with dealership experience. This individual must present a friendly, professional greeting to customers and delivers excellent customer service. This position requires a high-level customer and employee interaction, so the ideal candidate should possess the ability to provide a strong level of customer service and ability to multi-task.
Courtesy Ford offers the opportunity for the highest level income, benefits, and an enjoyable work environment.
Responsibilities:
- Verify warranty and service contract coverage, writing repair orders, estimates, maintaining customer records, etc.
- Communicate maintenance needs and additional repairs to customers based on vehicle inspection and diagnosis.
- Answer phone calls, emails, text messages and Drive In’s to address any customer concern with the highest level of response and attention.
- Return missed phone calls, emails, text messages in a timely manner.
- Accurately record issues and data into the Dealer Management System. (Attention to detail critical).
- Communicate estimated completion time, regular updates and follow through on each customer vehicle.
- Follow up with customers on services provided; ensure they are satisfied with the work performed.
Requirements:
- Knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles.
- Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment.
- Understanding of basic automotive techniques related to repair and servicing of automobiles.
- Ability to follow oral and written instructions with attention to detail.
- Willingness to learn new and innovative automotive technologies.
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work including the public.
- Perform detailed daily record keeping and reporting.
- Effectively handle multiple priorities, organize workload, and meet deadlines.
- Work in a team-based environment and achieve common goal.
- Dealer Management System(s), Outlook, and MS Office.
- Retail automotive service experience, preferred.
- High School diploma or equivalent.
Benefits
- Insurance, Vision, Dental, 401k, Paid Holidays & PTO
- Professional working environment
- Opportunities to learn and develop in the automotive industry
All applicants considered for this position will be required to have a background check, valid driver’s license (acceptable to company's insurance policy) and pass a pre-employment drug screen.
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